Terms & Conditions
These Terms and Conditions constitute a legal agreement between Mindforce Research Private Limited and the person who accesses and/or uses the Software and the Services offered by the Company. By accessing and/or using the Software and the Services, the User unconditionally agrees to be fully bound by this Agreement.
Agreement Overview
The Agreement governs the access and use by the User of the Software and the Services. The access and/or use of the Software and the Services is subject to this Agreement, applicable laws, and government notifications, rules, regulations and guidelines issued by regulatory and/or governmental and/or statutory bodies. The Terms and Conditions herein are subject to change and can be revised at any time at the sole discretion of the Company. The provisions of the Agreement will control over any conflicting provisions in any order form. This Agreement is and shall be deemed to be concluded and executed between the Company and the User at Noida, Uttar Pradesh, India.
Services and Support
Subject to the terms of this Agreement, Company will use commercially reasonable efforts to provide User with, or make available to the User, the services, software, documentation, and support (the "Services") as further detailed in any associated order form ("Order Form").
Restrictions and Responsibilities
User will not reverse engineer, decompile, disassemble or otherwise attempt to discover the source code or underlying structure of the Services or Software. User shall use the Services in compliance with Company's standard published policies and applicable laws, including those related to data privacy and international communications. User shall obtain and maintain any equipment needed to connect to or use the Services and is responsible for maintaining the security of accounts, passwords, and files. Company shall implement reasonable data security measures and notify User without undue delay upon becoming aware of a data breach affecting User Data requiring notice by law. User will indemnify the Company from third-party claims to the extent caused by the User's violation of this Agreement or negligent acts or omissions. If the Services contain Open-Source Software, User acknowledges compliance with applicable open-source license agreements. The User is solely responsible for maintaining confidentiality of login details and for any use or misuse of access information.
Confidentiality & Proprietary Rights
Each Party agrees to protect the other Party's Confidential Information using no less than a reasonable standard of care and to use it only as required for performance of this Agreement. Confidential Information does not include information that is public, already known, independently developed, or required to be disclosed by law. User shall own all rights in User Data. Company shall own all rights in the Services, Software, improvements, and related intellectual property. Company may collect and analyze usage data in aggregate or de-identified form to improve the Services.
Payment of Fees
User will pay Company the applicable fees described in the Order Form. Fees are exclusive of taxes. All payments are non-refundable and non-creditable against each other unless otherwise stated. Company reserves the right to change Fees upon thirty (30) days prior notice. Invoices are due on receipt. User must contact Company within thirty (30) days of an invoice to dispute billing errors. Unpaid amounts may incur finance charges and may result in immediate termination of Service. Please read the Refund & Cancellation Policy for details.
Term and Termination
This Agreement is for the Service Term specified in the Order Form and shall automatically renew for additional periods of the same duration unless either Party provides thirty (30) days written notice prior to the end of the current term. Company may suspend Services for non-payment, material breach, or to avoid harm. Either Party may terminate for material breach if uncured within thirty (30) days after notice. User remains obligated to pay fees for Services rendered prior to termination. Provisions that by their nature should survive termination will survive.
Warranty and Disclaimer
The Software incorporates artificial intelligence and machine learning technologies that generate outputs on a probabilistic basis. The Company does not guarantee that any output will be accurate, complete, reliable, current, error-free, or fit for any particular purpose. The User is solely responsible for independently verifying AI-generated outputs before acting upon them.
AI Output Limitations
AI-generated outputs may contain inaccuracies or fabrications and are intended for informational assistance only.
Bias Disclaimer
AI models may reflect biases inherent in training data. The User agrees not to use the Software as the sole basis for decisions that materially affect rights or opportunities.
Third-Party AI Models
The Software may interface with third-party AI models (including OpenAI, AWS, and Research Defender). Company does not control their outputs and is not liable for inaccuracies generated by them.
As-Is Basis
Except for the limited warranty set forth herein, Services are provided on an as-is and as-available basis without additional warranties of any kind.
Limitation of Liability
The maximum aggregate liability of the Service Provider for any claims arising out of this Agreement shall not exceed the fees paid by Client for the Services for the three (3) months prior to the act giving rise to liability. Neither Party shall be liable for indirect, incidental, consequential, punitive, or other special damages, including lost profits, loss of data, or business interruption.
Force Majeure
Neither Party shall be responsible for delays or failure to perform due to acts of God, strikes, pandemics, war, embargoes, governmental restrictions, or other causes beyond reasonable control. The User may terminate the Agreement if the Company fails to continue delivering Services for thirty (30) days from the start of a force majeure event.
Miscellaneous
If any provision is found unenforceable, it will be limited to the minimum extent necessary. This Agreement may not be assigned without prior written consent. This Agreement contains the entire understanding between the Parties and supersedes prior agreements. Notice shall be in writing and delivered personally, by registered mail, or overnight courier. The Agreement shall be governed by the laws of India. Courts in Noida, Uttar Pradesh, India shall have exclusive jurisdiction.
Get in Touch
Contact Us
Mindforce Research Private Limited Tower 5, Floor 15 Assotech Business Cresterra Sector 135, Noida - 201301, India Email: support@insightassist.com Website: https://www.insightassist.com
Changes to these terms will be posted on this page. We advise you to review the Agreement every time you access or use the Service.